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Frequently Asked Questions

Q) How long has Ticket King, MN. been in business? 

A) It all started in the early 1990s with an office in Minneapolis. Since that time we've opened another location in St. Paul, and most customers order their tickets online through our website. We've been going strong for over 30 years. 

Q) Do we buy tickets from individual ticket holders?

A) Yes, we buy tickets from individuals and just about anyone who has an in-demand ticket to sell. Email or call our office and we'll make you an offer on your seats. 

Q) When I buy tickets on your website, I don't see seat numbers. Are the seats displayed side by side? 

A) Yes, all seats are listed in multiples of two or more next to each other. 

Q) How do I pay for my tickets?

A) We take all major credit cards, and if you visit our office in person, we also handle cash. 

Q) I need help finding tickets to a special event. Can you help me with that?

A) Yes, we have many sources for events across the nation. If you don't see the event listed on our website, just call one of our offices, and we'll use our vast resources to search for that special event ticket.

Q) Why is the face value that's printed on my ticket different from what I paid?

A) We work in the secondary ticket market. Prices are based on supply and demand. The harder it is to find a ticket, it's more likely to be priced higher than the face value. There are also times when the face value price is higher than what a customer pays, such as a Twins game in early April. 

Q) The name on my ticket is not my name? Why is that? 

A) Since we have so many sources for tickets, the original ticket holder's name may show up on your ticket. Not to worry, all the tickets we sell are valid for entry.

Q) What is your return policy?

A) All sales are final. If the event is canceled, with no rescheduled date, we will provide you with a refund. If the event is simply rescheduled, the tickets you purchased will be valid for the new event date.  

Q)What if I lose my tickets?

A) Treat your tickets like cash. We cannot guarantee a reprint or reissue of a ticket for any event for any date. 

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